Should certification address the resources an organization uses to produce a product or manage customer data so that needed information is readily available and protected from loss? Inventory management is important to organizations that want to get work done. When…
Certification: The Mitigation of Risk Part 3: The Value of Staff Training Trained staff clearly benefit an organization. Knowledgeable staff make better decisions, and the organization is prepared to act when opportunities arise. The idea that someone can figure out…
The most important asset a charity has it who it knows, who knows it and who supports it. The intent of managing this important asset is to protect the charity and maintain its sustainability. Building a viable donor and funder…
Certification standards for industries and businesses give purchasers assurance that what they buy is supported by well-defined standards, procedures, processes, and skilled staff. It was with this in mind, and with our over 30 years of experience working in the…
Educate your staff that their knowledge about the charity’s donors is key to building lasting relationships We call them “donors,” and donor support is a big part of a charity’s bread and butter. A charity’s success also depends on…
Is your charity at risk with every new development officer, executive director or board member that joins the organization? Working with nonprofits for over 30 years has been my greatest privilege and my greatest frustration. During these years, I have…
If your fund development department quit today, how well would your charity be able to continue its fundraising programs?
How many times have you been contacted by a charity to ask about your reasons for giving?
Imagine a staff member being asked to set up a capital campaign in the charity's data management software only to respond that they are too busy for proper training?
Take a walk in your donor's shoes.