Understanding the donor forms the heart and soul of your work. Yet many donors are guarded, and many fundraisers don’t know how to help them open up. Preeti Gill combines research and journalistic interviewing techniques in these suggestions for getting to know your donor.
2013 likely brought your charity some new donors. Good for you! But you can’t take their loyalty for granted. Website strategist Todd Jamieson has tips to help you turn your website into a donor retention powerhouse.
When the worst happens – government funding dries up, a market meltdown cripples the endowment fund or a natural disaster destroys key assets – what do you do? Bill Kennedy breaks the daunting process of risk management down into manageable steps any charity can handle.
Leaders earn praise for being innovative, and the New Year feels like the right time to innovate. But it's just as vital to be able to end things - products, services, projects, relationships, even organizations. Janet Gadeski looks at the ideas of a leadership coach who believes in good endings.
When a donor you hold dear dies, gift planning leader Doug Flanders says it’s important to do two things. Be present and caring to the spouse or family without violating boundaries, and accept and address the grief that you too may feel.
