As a strong believer in collaboration, I threw up my hand and offered an observation on our experience in Calgary.
Defying the immediate-answer reflex can be a game-changer, transforming a one-way interrogation into a collaborative exploration.
A “Will-making month” fails compared to regular nudges.
Shift from managing generational differences, to harnessing them.
The CRA is transitioning to a more accessible and digital-by-default environment.
Defying the immediate-answer reflex can be a game-changer, transforming a one-way interrogation into a collaborative exploration.
As a strong believer in collaboration, I threw up my hand and offered an observation on our experience in Calgary.
A “Will-making month” fails compared to regular nudges.
Shift from managing generational differences, to harnessing them.
The CRA is transitioning to a more accessible and digital-by-default environment.
