publication date: Aug 21, 2012
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author/source: Kendra Kleiner
A public scandal is one of the biggest risks a charity takes
when working with a celebrity spokesperson. Two years ago, when the
Lance Armstrong doping accusations came
to public light,
Charity Navigator
CEO
Ken Berger predicted
that the scandal would devastate
The
Lance Armstrong Foundation. Yet, one
day after Armstrong publicly announced he would stop fighting those
accusations, donations to his foundation were up
more
than 25-fold.
There are two factors that explain why the Lance Armstrong
Foundation more than survived his personal scandal. The first is Armstrong's
well known personal connection to the cause and the second is the
transformational awareness of the LIVESTRONG brand.
Personal connection
It's usually best
to recruit celebrities with personal stakes in the cause and a high fan
attachment, as they are more likely to work with their charities for a long
period of time. In the case of Lance Armstrong, his personal battle with cancer
in 1996 led him to
form his
foundation in 1997. By 1998 the foundation had already distributed a grant.
All of this happened before Armstrong won his first Tour de
France title in 1999. After that win, he became known world-wide as a cancer
survivor, a philanthropist and an athlete.
"I will commit myself to the work I began before ever
winning a single Tour de France title: serving people and families affected by
cancer, especially those in underserved communities," said Armstrong in the
press
release announcing his decision.
His statement re-established his connection with his cause
and demonstrated that his role as a cancer survivor and philanthropist is more
important than his athletic legacy. He may lose his titles, but the connection
he built with the public during that time cannot be taken away.
The LIVESTRONG transformation
Stephen Huddart, president
and CEO of
The J.W. McConnell Family
Foundation, has developed a model
for identifying low, medium, high and transformational levels of engagement in
three key areas: awareness-building,
fundraising and advocacy. It is Lance Armstrong's awareness building that has
had a transformational impact on his foundation and the nonprofit community as
a whole. According to Huddart, a
transformational celebrity must "reshape an issue or domain in fundamental
ways." That is exactly what The Lance Armstrong Foundation accomplished with
its LIVESTRONG brand.
In 2003, The Lance Armstrong Foundation launched the LIVESTRONG
brand with the development of
www.LIVESTRONG.org. In 2004, the foundation partnered with
Nike to produce the now famous LIVESTRONG yellow bands.
"The bands
accelerated the transformation of philanthropy from an activity dominated by
relatively few people with excess money or time into a form of expression and
participation available to anyone, anywhere," explains foundation president
Doug Ulman.
At a price of $1.00 per band the foundation sold 55 million
in 2005 alone. The campaign was so successful that the brand was parodied by
Stephen Colbert and copied by causes all over the world.
With the LIVESTRONG brand, the foundation has created an
identity separate from its founder. Armstrong remains the foundation's
spokesperson; however, he is now perceived as representing LIVESTRONG and not
The Lance Armstrong Foundation. The foundation's brand has transcended that of
its celebrity spokesperson and has allowed it to survive Armstrong's personal
public scandal.
Thanks to his well-documented battle with cancer and his
determination to help others, his legacy will be that of a philanthropist first
(the Foundation raised $500 million in 15 years), a cancer survivor second and
an athlete third. His direct connection with the cause allowed his foundation
to maintain its credibility even when his own was under fire.
Kendra Kleiner is an administrator with the New Israel Fund of Canada and a
graduate of the Fundraising and Volunteer Management Program at Humber College, Toronto. For more
information email her
or connect on Twitter @beatspertoronto