NEOC | Award improved staff morale with measurable results

Osborne Group principal Judy Fantham has experienced the power of participating in the NEOC award process firsthand. Judy describes her experience in the following testimonial:

“In 2018, I was asked to take on the leadership of a small, nonprofit agency in deep trouble. Where to start? I sensed staff had become afraid to tell truth to power, so I relied on the Canadian Nonprofit Employer of Choice (NEOC) Award to learn that truth because I trusted the NEOC brand. I anticipated low scores, and that was what we heard. The truth was difficult to hear but the organization needed a baseline because we were determined to turn around the agency for both staff and clients. They deserved it!

The NEOC leadership delivered the truth constructively and provided an objective, third-party foundation for the recommended action plan. A year later, we were recognized with a Canadian Nonprofit Employer of Choice Award! Today I am consulting with other nonprofit organizations as a principal with The Osborne Group. I can tell you – from the heart – that the NEOC award improved staff morale with measurable results, helped recruit in a tough sector, and everyone’s efforts were commended by the board for a job well done.”


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